How we work with owners who live abroad

1. Free estimate, then a fixed-price quote after a site visit

Send us photos, a short description and, if you can, a video walk-through, or book a video call. We give you a free estimate based on what we can see. We then visit the property, check what is behind the walls where we can, and give you a fixed-price quote after a site visit. We never fix the price before we have been to the property.

2. Licences, handled before work starts

Every town hall in the Comunitat Valenciana applies the regional planning law (TRLOTUP, Decreto Legislativo 1/2021) through its own ordinances. In broad terms there are three routes:

• Declaración responsable (art. 233.1). For the specified reforms without replacement of main structural elements, changes to a building’s appearance, non-structural refurbishment, certain maintenance, non-structural walls and fences, and protected-building interventions without heritage significance. Immediate commencement depends on the responsible statement of compliance and all required documents being submitted together; municipal checking and inspection powers remain (art. 241).
• Declaración responsable with a certificate (art. 233.2). For work that affects the structure, demolition, a change of use and work below ground, with a certificate from an ECUV or a professional college.
• Licencia urbanística (art. 232). For new buildings, earthworks and plot divisions, and interventions affecting the heritage significance of catalogued or protected buildings.

Extensions are treated differently by different towns, so we confirm the route for your job against the town’s own ordinance and never assume. Scaffolding or skips on the public road need a separate occupation permit from the town hall. Near the sea, the Ley de Costas generally sets a 100 m protection strip from the legally defined inner shore boundary; its 20 m transitional rule for qualifying urban land in 1988 is conditional. We check the legal boundary and authorisations, and prepare and file the paperwork with our partner architect. Source: Ley de Costas, article 23 and transitional provision 3.

3. One project manager in your language

You have one contact for the whole project. Your project manager coordinates the trades, the town hall and, in an apartment block, the community of owners, and answers your questions in English.

4. Weekly photo and video reports

While the works run, you get photo and video updates every week, so you can see progress from wherever you are. At the end we walk you through the finished home, on site or by video.

5. Payments, contract and invoices

Payments are staged and tied to milestones in your contract. The contract is in Spanish with a translation in your language, and our invoices include IVA.

6. Keys and access

We agree how keys are held and logged, and we can keep a key safe and send check-in and check-out photos when anyone goes into the property.

Where we work

We are based at Av. de Francia 2 in València. We cover València, Gandia and Oliva and the Costa Blanca from Dénia to Albir. We do not have offices on the coast.